Quality and completeness indicators: what are their use?

Quality and completeness indicators allow a company to take stock. Indeed, thanks to them, a company can improve its operational performance, be more competitive, but also learn to satisfy its customers. As a result of these indicators, companies can correct their work by orienting their strategy towards another, more efficient angle.

How are quality and completeness indicators essential?

These are very important points in a PIM solution. They provide a global overview of the completeness and quality of a company’s data. Indeed, they may be provided through several means of data collection and information processing. And thanks to the dashboards specifically, the company can assess its damage, its faults, but also its good performing strategies. So, if it adopts a customised dashboard, the result will become more satisfying and clearer. For example, the latter shows poor resolution images, the number of incomplete records, anomalies in data processing, transparency… These quality and completeness indicators generally report anomalies during a circuit allowing you to correct these errors.

But what are the steps to follow in order to achieve these indicators?

A PIM solution primarily manages all data relating to sales and promotion. In order to achieve accurate quality and completeness indicators, at least six steps must be taken. In the first stage, data profiling is necessary, i.e., studying the relationship between tables, or also studying their structure by focusing on the relevance and validity of formats. The second step consists of cleaning. This step makes it possible to identify qualitative data and those that are not, and then to correct them on the basis. Thirdly, there is a homogenisation which, as its name indicates, is the action of harmonising the data. This is important in order to achieve a good understanding by everyone. Then, fourthly, it is necessary to eliminate duplicates in the same file, but also to identify information that is repeated several times in the company’s files and thus to keep only one version.

But first, what is a PIM?

PIM stands for Product Information Management. In general, the data comes from different sources. It collects the data and centralises it in order to have a single version. The data will then be available both externally and internally. In addition, a PIM solution is none other than a type of software that manages all the data and reports on its quality and completeness through multiple indicators.

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